Welcome to the VILBO Community

VILBO believes that every cup should feel rewarding. Whether you're placing another order or introducing Rooibos to someone new, this page explains how Special Pricing, Store Credit and referrals work together.


Special Pricing

From time to time, selected VILBO products may be available at Special Pricing through promotional campaigns.

Where applicable, these prices are reflected automatically on the product and cart pages.

Special Pricing is separate from VILBO Store Credit, referral rewards and welcome discounts.

Invite Friends

Some discoveries are even better when shared.

Invite a friend using your personal referral link.

When your friend places their first successful order, you'll receive ₹20 VILBO Store Credit to use on a future purchase.

Referral rewards are issued after your friend's order has been successfully fulfilled.

Referral rewards are separate from the 2% Store Credit earned on every fulfilled VILBO purchase.

Use the referral icon in the bottom-right corner of this page to open your personal referral panel.

VILBO Store Credit

Your Store Credit is automatically linked to your VILBO account and becomes available during checkout once you've earned it.

You can earn VILBO Store Credit in two ways:

2% of every fulfilled VILBO purchase

₹20 when someone you refer completes their first successful fulfilled order

Please note that Store Credit:

• can be used on eligible future purchases

• cannot be exchanged for cash

• cannot be transferred to another account

• may be subject to promotional validity periods where applicable

Frequently Asked Questions

Do I need to sign in?

Yes. Signing in allows us to recognise your VILBO account, display your Store Credit balance and make your referral link available.

Can I earn Store Credit on every purchase?

Yes. Every fulfilled VILBO purchase earns 2% Store Credit, regardless of whether it was placed through a referral.

Can I receive both cashback and referral rewards?

Yes. These are separate rewards. Eligible purchases earn 2% Store Credit, while successful referrals earn an additional ₹20 Store Credit.

When is Store Credit issued?

Store Credit is issued after an eligible order has been successfully fulfilled.

Can Store Credit be exchanged for cash?

No. Store Credit can only be used toward eligible future purchases from VILBO.